Accessibility statement

We attach great importance to ensuring that our online presence can be used by everyone without any restrictions—regardless of their individual abilities or the technologies they use. For this reason, the consistent implementation of the applicable legal provisions on digital accessibility is an ongoing process in our development work. With this statement, we provide you with transparent insight into the current accessibility status of our website, identify any remaining shortcomings, and show you how you can report any problems to us. Our ultimate goal is to provide every user with a first-class, comfortable, and easy-to-understand online experience.

DECLARATION OF CONFORMITY

We are committed to complying with national and international accessibility requirements. Our website does not currently fully meet the criteria of the Web Content Accessibility Guidelines (WCAG) 2.1 or European Standard EN 301 549 V2.1.2 (2018-08). This is due to the non-accessible elements listed below, which we are working to remedy.

NON-ACCESSIBLE CONTENT

The content listed below on our website is excluded for reasons of accessibility, as its complete redesign to make it accessible would constitute a disproportionate burden within the meaning of Section 12a (6) BGG (Germany) and Section 6 (1–3) BGStG (Austria). In making this decision, we take various factors into account, including the technical and personnel resources required, our financial capacity, the availability of funding, the date of creation of the content, and the impact on the user group. Despite these exceptions, we always strive to make reasonable adjustments to ensure the accessibility of this content as best as possible.

• 1.4.3 Text contrast (font on orange-red background)
• 2.4.4 Link text not unique
• 1.3.1 Text labels of form fields not unique
• 4.11 Semantic lists not unique (Cookiebot)
• 2.4.4 Same link texts with different targets

This statement was written on November 14, 2025. Conformity testing was carried out by an external evaluation using automated tests and manual checks.

ARBITRATION BOARD (FEDERAL STATE OF SALZBURG)

Ombudsman's office for complaints 
Fischer-von-Erlach-Straße 47 5020 Salzburg, Austria 
Email: barrierefrei@salzburg.gv.at 
Phone: +43 662 8042 3510
Website: salzburg.gv.at