Need-to-knows
Information & FAQ´s
If you have any questions about your holiday at Hotel Sonnalp, you’ve come to the right place.
Whether you're looking for information about check-in and check-out times, booking details, or cancellation options – we’ve got the answers you need.
All about your
Culinary delights
Naturally, we cater to allergies and intolerances – especially if our kitchen team is informed in advance.
You'll find a daily vegetarian dish on our menu. We are also happy to offer a vegan option on request.
In the morning, a breakfast buffet awaits you, guaranteed to satisfy even the biggest appetite. And in the evening? We round off the day with a 4-course gourmet dinner.
We were inspired by our grandmothers' cookbooks. During your stay, you can expect down-to-earth, authentic and regional dishes.
All about your
Wellbeing
For your wellness stay, we provide complimentary bathrobes and towels for the sauna area and indoor pool. Of course, you're also welcome to bring your own towels.
Our tip: Pack non-slip bathing slippers – perfect for a relaxed and safe wellness experience.
Our sauna area is a nude area and is therefore only permitted for guests aged 16 and over – thank you for your understanding.
Tokens are available at the reception. One token (15 minutes) costs €10.
You're welcome to request and book your preferred treatment time when making your reservation. Of course, it is also possible to book various massages during your stay. We ask for your understanding that in this case the choice of dates may be limited due to reservations already made by other guests.
Please use the fitness room wearing appropriate sportswear and gym shoes. Use with street shoes is not permitted. We are happy to provide you with towels! We ask for your understanding that, due to the risk of injury from improper use, access is only permitted from the age of 16.
All about your
Booking
Our offers and prices are per night and person, including statutory VAT, excluding local tax (€3.50 per person per night). Prices also include our listed inclusive services.
Can't part with your favourite companion? We understand that all too well. That's why dogs are very welcome at the Hotel Sonnalp. We charge a supplement of €18 per day (not including food).
Our rooms & suites are available from 3:00 p.m. on the day of arrival. On the day of departure, we ask you to vacate the room by 10:00 a.m. at the latest.
You can cancel your stay free of charge up to 14 days before the day of arrival. In the event of cancellation within 14 days prior to arrival or in the event of early departure, we will charge 90% of the booked package price.
Do you want to be on the safe side? You can easily and quickly take out travel cancellation insurance for your booking here.
We accept cash, debit cards, Mastercard and Visa.